Can I change my shoes?
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Can I change my shoes?

Dear consumers, please pay attention to the return and exchange policy when purchasing shoes! Taiwan laws and regulations protect your rights. If the size is not suitable or there are defects, please be sure to keep the invoice and complete packaging, and apply to the store for exchange or refund in time. Protect your own rights and consume wisely!

How to report a case if the seller does not refund the money?
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How to report a case if the seller does not refund the money?

If an online seller refuses to refund your money, don’t panic! Immediately collect transaction records, conversation screenshots, and report the case to the police. To protect your own rights, you can choose to report the case online or go to the police station in person. Remember, only by keeping all evidence can you effectively protect your consumer rights!

Can I return an unpacked product?
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Can I return an unpacked product?

Whether unpacked goods can be returned is related to consumer rights! According to the Consumer Protection Law, except for exceptional circumstances, in principle, goods can still be returned after being unpacked. But please be sure to keep the complete packaging, invoice, etc., and pay attention to the return period. Protecting your own rights and interests and consuming wisely is the right way to go!

Do I have to use the original packaging when returning goods?
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Do I have to use the original packaging when returning goods?

When returning merchandise, the importance of original packaging cannot be overstated! According to consumer protection laws, complete packaging helps speed up the return process and reduce disputes. Keeping the original packaging not only protects your rights, but also makes returns smoother. Smart consumers will never take this lightly!

How to report store hygiene? How to provide evidence?
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How to report store hygiene? How to provide evidence?

If you find that the hygiene of a store is questionable, please take action immediately! Take photos and videos, keep invoices and other evidence, and record the time, place and violations in detail. You can easily report through the 1919 Food Safety Hotline or the Department of Health website. Your report can ensure the safety of your and my food!

What should you do if your debtor runs away after owing you money?
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What should you do if your debtor runs away after owing you money?

If you encounter a debtor who runs away after owing money, don’t panic! Collect evidence immediately, such as IOUs, conversation records, etc. Seek legal assistance as soon as possible, consult a lawyer, and formulate a recovery strategy. Remember, time is of the essence, the sooner you act, the greater your chances of getting your money back!