Master the art of speaking well: essential skills to improve interpersonal relationships and workplace competitiveness

I still remember my first client meeting in Taipei. Because of an inaccurate statement, the entire proposal was rejected.misunderstanding? At that time, I was in charge of a newProductThe listing strategy ofdata analysisand markettrend, but ignores the "actual benefits" that customers care about most. As a result, after the meeting, the customer's reaction was cold and even doubted ourprofessionability. That experience made me realize that accurate language expression is not only about speaking clearly, but also about speaking accurately, so as to effectively convey the message and achieve communication.aims. Taiwan's business environment is highly competitive, and only by mastering precise communication skills can one stand out in the workplace.

To improve communicationskillFirst, we must understand the socialculturecontext. According to statistics from the National Development Council, Taiwanese people value harmony in interpersonal relationships and their communication style tends to be tactful and implicit. Therefore, inworkplaceIn communication, direct expression can sometimes have the opposite effect. We need to learn to use moreStrategyFor example, use words like "we" and "together" to create a cooperative atmosphere; or ask questions to guide the other party to express their ideas and avoid direct criticism or denial. In addition, according to research from the College of Communication at National Chengchi University, non-verbal communication plays an important role in interpersonal interactions. For example, body language, tone of voice, facial expressions, etc. may affect communication effectiveness. Therefore, we need to learn to observe other people's words and expressions and adjust our communication methods to achieve the best communication effect.

In addition to mastering speaking skills, it is more important to improve your own professional ability. Only with solid professional knowledge can you be persuasive in communication. For example, in the marketing field, we need to have a deep understanding of market trends, consumer behavior,dataAnalysis, etc.professionOnly with knowledge can we provide professional advice and solutions when communicating with customers. according to经济According to the statistics of the Ministry of Statistics, Taiwan’s digital economy is booming. Mastering digital marketing skills can improve career prospects.competitivenessThe key. Therefore, continuous learning and improvement of professional skills are necessary conditions for improving communication skills.

In summary, accurate communication strategies need to be combined with languageskill, cultural understanding andprofessionKnowledge. We can start from the following aspects:

• Learn effective communication skills:For example, active listening, empathy, nonviolent communication, etc.
• Improve professional capabilities:Continuous learning and improvement of professional knowledge can show in communicationprofessionLiteracy.
• observeand analysis:Only by understanding the communication preferences of different audiences and adjusting communication strategies can you achieve twice the result with half the effort.
• Practice andReflection : Only through constant practice and reflection can you gradually improve your communication skills.

Only by continuous improvement can we master the art of speaking well and improve interpersonal relationships andworkplacecompetitiveness.

Do you remember my first experience of presenting a proposal to a Taiwanese client? In order to demonstrate my professionalism, I used many difficult business terms. As a result, the client looked confused and the proposal naturally failed. That painful lesson made me realize that in Taiwan’s business environment, communication isskillThe importance of knowledge is far greater than professional knowledge itself. Taiwanese people value human touch and believe in "listening to words and intentions". Simply conveying information often fails to impress people. Effective communication requires consideration of the audience's background,culture, and emotions, can truly establish good interpersonal relationships.

To improve communication skills, you must first understand the characteristics of Taiwanese society.cultureVein. According to National Taiwan UniversitysocietyAccording to the department's research, Taiwanese people generally value harmonious social relationships and tend to avoid direct conflicts. Therefore, when expressing your opinions, you should avoid being too direct or forceful, and use more euphemistic tones and expressions. For example, you can use words such as "maybe", "possibly", and "suggestion" to make communication smoother. In addition, according to statistics from the Directorate-General of Budget, Accounting and Statistics, Executive Yuan, the age structure of Taiwanese society is showing an aging trend, so when communicating with the elderly, we need to pay more attention topoliteand respect, use honorifics, and show patience.

In addition to language skills, nonverbal communication is also crucial. According to research from the College of Communication at National Chengchi University, non-verbal messages such as body language and eye contact often have a greater impact on communication effectiveness than language itself. When communicating with others, you should maintain appropriate eye contact to show sincerity and respect. In addition, pay attention to your body language and avoid being too緊張Or unnatural, in order to establish a good interactive relationship. Here are some usefulskill :

• Keep smiling:Show kindness and approachable attitude.
• Moderate eye contact:Show your focus and respect.
• Proper body language:Avoid overly stiff or exaggerated movements.

Finally, continuous learning and improvement are the keys to improving communication skills. You can learn from good communicators by reading relevant books, attending communication skills training courses, or observing them.skilland methods. For example, you can refer to the internal training materials of some well-known companies to learn how to conduct briefings, meetings and negotiations effectively. Only through continuous learning and practice can one establish good interpersonal relationships, enhance personal competitiveness, and ultimately achieve success in Taiwan's business environment.